Author: MSRN Staff

‘Can I speak to a human?’

Karen Kataline Most of us thought life would be easier and more efficient when we entered the digital age. How great was the prospect of letting computers do the mundane tasks of life so we could be free to focus on activities...

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Forced to Pretend

Karen Kataline More airlines have announced that they are firing their own employees for refusing to be injected with an inadequately-tested drug that has shown little efficacy or safety in preventing or protecting against a...

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Ever seen a sign like this in a hotel bar?

Karen Kataline Yes, this is a private business, albeit a huge hotel chain, but I doubt they would have allowed such a sign ten or even five years ago. Today, more businesses than ever care less about serving customers than about...

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